Updated on 3/16/2024 -Luke

Yes, pricing errors are officially solved!

We had figured out a way by assigning correct tags for correct discount tiers. After several tests I can confirm this problem is solved.

If for some reason you are still having issues please follow these steps.

#1. Clear Cache and Cookies. Cache and Cookies are the main cause if the pricing display error still happens.

#2. Log out and re-log in. Please ensure that you are now entering 6 digits code to log in instead of using password. This prevents B2B discounts.

After these two steps you should no longer see any more problems. Should you see problems please do contact us.

As for gift cards, after several test and trial problem still exist. We will still go with the refund route.

We apologize for any miscommunications or inconvenience we created. 

 

Updated on 3/5/2024 -Luke

Please use this table if you need any information.

Topic

Post Link

Work Plans

https://dluxca.com/blogs/news/general-announcement-and-work-plan

Wholesale Tiers, Volume Discount, and free shipping tiers

https://dluxca.com/blogs/news/wholesale-discount-and-free-shipping

Clearance Products Guidelines

https://dluxca.com/blogs/news/clearance-products-guideline

Reward Points

https://dluxca.com/blogs/news/reward-points

Return Policy And Warranty

https://dluxca.com/blogs/news/return-exchange-policy

Shipping Policy

https://dluxca.com/blogs/news/shipping-policy