Shipping
Shipping Policy
*Updated on 2/17/2023 -Luke
We simply do not take any shipment with deadline request, nor will we take any shipment request with deadline in the future.
WHY?
1. USPS and UPS will handle our shipping. We wish we can hand delivery it to you asap but it is not practical. Because we are not handling shipping, shipping speed is not on our control.
2. We ship from Chino, California and most shipments are processed within 24 business hours
(on average, an order placed on Monday night will be processed and drop to USPS/UPS no later than Tuesday 5:45 PM PST. This is less than 24 business hours.) Some times if you placed an order on 12:30 PM on a working business day your package might even be processed within the same day. We can proudly claim that from our end we are processing package ASAP at our best ability.
Customers (You) need to be realistic. You cannot expect your package to arrive at your door by tomorrow when you are located in the East Coast. Desperately rushing a package does not make business better at all. Please do plan ahead and we are here to process your order asap as mentioned above.
Below will be a general idea on how fast shipping speed is under Normal Circumstance
We use USPS First Class Mail Service with the delivery time between 2-6 business days. However, if you need to receive your order sooner, you can upgrade to USPS Priority Mail Service with 1-4 business days delivery time. The shipping speed apply only to USA orders.
We generally do Free USPS priority mail upgrade for USA orders over $100.
If you Really want to RUSH your last minute order, please use UPS express option for $40 for USA orders. Shipment is sent via UPS next day air saver for USA orders. Internationally we will do a one tier upgrade from whatever available.
For any shipping related issue, please contact USPS / UPS. If your tracking is not updated, please be Patient and wait for 3 business days (7-8 business days for international shipping). We will take care of your lost package if it is indeed lost as a courtesy. Please do not contact us for tracking number issues as we do not work for USPS nor UPS.
Free Shipping by Tiers for USA Domestic Orders:
Please choose accordingly at check out page.
Free USPS First Class Mail on orders Over $35 after discount
Free USPS Priority Mail Upgrade on orders Over $100 after discount
Free UPS 2nd Day Air Upgrade on orders Over $500 after discount
Free UPS Next Day Air Upgrade on orders over $1000 after discount.
Free Shipping by Tiers For International Orders
Please choose accordingly at check out page.
Free UPS or USPS shipping on orders over $500 after discount
(We will pick Whatever is available because some location UPS won't take standard shipping)
Free UPS Express / Expedite Upgrade on orders over $1000 after discount
(This varies because UPS offer specific service for specific areas, even within same country)
Thank you for reading.